Privacy policy
SVASTI PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy describes how Svasti (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from svasticares.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources.
The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
- Communicate with you
- Provide the Services
- Comply with legal obligations
- Enforce applicable terms of service
- Protect or defend the Services and users
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depends on how you interact with our Site and use our Services.
Information We Collect Directly From You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email
- Order information including billing and shipping details
- Account information including username and password
- Shopping information including items viewed or added to cart/wishlist
- Customer support information and communications
Some features of the Services may require you to directly provide certain information about yourself.
INFORMATION WE COLLECT THROUGH COOKIES
We automatically collect certain information about your interaction with the Services (“Usage Data”).
This may include:
- Device information
- Browser information
- Network connection details
- IP address
- Interaction data with the Services
We may use cookies, pixels, and similar technologies (“Cookies”).
INFORMATION WE OBTAIN FROM THIRD PARTIES
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf.
Examples include:
- Companies supporting our Site and Services such as Shopify
- Payment processors handling payment information
- Advertising and analytics technologies
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services
We use your personal information to:
- Process payments
- Fulfill orders
- Send account and order notifications
- Manage customer accounts
- Arrange shipping and returns
- Enable product reviews
Marketing and Advertising
We may use your information to send promotional communications and show advertisements tailored to your interests.
Security and Fraud Prevention
We use personal information to detect, investigate, and prevent fraudulent or malicious activity.
Communicating With You
We use your information to provide customer support and improve our Services.
COOKIES
Like many websites, we use Cookies on our Site.
We use Cookies to:
- Improve the Site and Services
- Remember user actions and preferences
- Run analytics
- Understand user interactions
- Tailor advertisements and services
You can control Cookies through your browser settings, although blocking them may affect website functionality.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to third parties for legitimate business purposes.
This may include:
- Vendors and service providers
- Payment processors
- Analytics providers
- Business and marketing partners
- Affiliates and corporate group entities
- Legal and regulatory authorities when required
USER GENERATED CONTENT
The Services may enable users to post reviews and other content.
Any content submitted publicly may be accessible by others.
We are not responsible for the privacy or security of information you choose to make publicly available.
THIRD PARTY WEBSITES AND LINKS
Our Site may provide links to third-party websites or online platforms.
We are not responsible for the privacy or security practices of third-party sites.
Users should review the policies of those websites independently.
CHILDREN’S DATA
The Services are not intended for children.
We do not knowingly collect personal information from children.
Parents or guardians may contact us to request deletion of a child’s information.
SECURITY AND RETENTION OF YOUR INFORMATION
No security measures are completely secure.
We recommend avoiding insecure communication channels for sensitive information.
We retain personal information only as long as necessary for:
- Maintaining accounts
- Providing Services
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights including:
- Right to Access
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Restrict Processing
- Right to Withdraw Consent
- Right to Appeal
- Managing Communication Preferences
We may require identity verification before processing requests.
We will not discriminate against you for exercising your rights.
COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
Depending on your location, you may also have the right to contact your local data protection authority.
INTERNATIONAL USERS
Your personal information may be transferred, stored, and processed outside your country, including the United States.
Where required, we rely on recognized legal transfer mechanisms for international data transfers.
CONTACT
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact:
Email: svasticares@gmail.com
Svasti
Bangalore – 560077